Contact Details

Town Council Office
Civic Centre
Hampshire SO40 3AP
United Kingdom
Tel: 023 8086 3138


Our opening hours:

Open to the public Monday to Thursday 9.00am -  4.30pm and Friday 9.00am - 4.00pm. 

For telephone calls only Mon - Thurs 9.00am - 5.00pm  and Friday 9.00am - 4.30pm 023 80863138.

Out of Hours Emergency:  contact out of hours is 07876 513970.


Town Clerk Susan Cutler
Deputy Town Clerk, Head of Resources Alison McGowan
Head of Community Services Adam Cooper






You can use our feedback form to obtain information or inform us of your views.

If you wish to contact Council Members, please see our Council Members page.

Information Office

Here are just a few of the items we can help you with:

  • Housing enquiries
  • Council Tax enquiries
  • The reporting of street lights not working
  • Pot holes in roads or other highway problems
  • Town Council and District Council general enquiries
  • All Town Council matters.  Should you wish to contact one of your Councillors, look at the Council Members page on this website or pick up a list from the Civic Centre.

You'll be amazed how much information is available at the Totton Civic Centre reception. We offer a service for the New Forest District Council and can answer many Town, District and County questions.

Where we can't resolve a problem we will either pass on the enquiry or give you information of whom to contact.